Australia:

Orders are dispatched within 3 business days from Sydney.
During busy times of the year and sales events, it may take up to 5 business days for your order to be dispatched.
If you need your order urgently, please contact us and we will do our best to accommodate your request.

FREE standard shipping on orders over $100AUD
$10 standard shipping fee applies to orders under $100AUD.
Please allow 2-8 business days for standard delivery to most metro areas once dispatched.

$8 express shipping on orders over $100AUD
$15 express shipping fee applies to orders under $100AUD.
Please allow 1-4 business days for express delivery to most metro areas once dispatched.

Orders are sent via Australia Post and occasionally there are disruptions within the Australia Post network. For the latest delivery times to your location, please see the Australia Post website.

A $10AUD redelivery fee will apply for the following reasons:

• Entering an invalid address at checkout, causing your order to be sent back to us.
• Not picking up your item from the post office or courier depot, causing your order to be sent back to us.

International:

FREE shipping on orders over $100USD
For orders under $100USD, shipping fees vary depending on the order weight and destination and are quoted during the checkout process. All international orders receive tracking and are dispatched within 3 working days from Sydney, Australia.

Some products, such as clearance items, cannot be shipped internationally.

Please be aware that packages may be subject to delays and/or additional taxes and duties when shipped to countries outside of Australia. As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.

A redelivery fee (depending on the order weight and destination) will apply for the following reasons:

• Entering an invalid address at checkout, causing your order to be sent back to us.
• Not picking up your item from the post office or courier depot, causing your order to be sent back to us.