How long will delivery take?
We dispatch all orders from Sydney within 1-3 business days via Australia Post and DHL Express. You'll see estimated delivery times at checkout, which vary by location and shipping method. Pre-orders are dispatched within the timeframe shown on the product page. During busy sale periods, dispatch may take a little longer. For more detail, see our shipping and delivery policy.
Can I send this as a gift?
Yes. Once your items are in your cart, select the gift message option above the checkout button. If you add a gift message, we'll leave the invoice out of the parcel. Forgot to add one, or just want the invoice removed? Send us a message within an hour of ordering.
My name is long, will it fit?
Sometimes we can add an extra letter or two. It depends on the letters, since each one is a different width. Message us to check, and if it fits, we'll add the extra letters at no extra cost.
Can I return my item if I change my mind?
Of course! If you change your mind, you can return your unused item for store credit within 14 days of receiving it. Some country exclusions apply. Please refer to our full returns policy.